Yes. On "Book from the website" you choose a store and a console and leave your name and number — no account. The Leletna team reviews the request and calls you to confirm before it goes to the store. The app adds chat with the store, extensions and your order history.

Every order (website or app) is reviewed by the Leletna team, who may call the number you entered to make sure you really want it before it goes to the store; then the store confirms. This protects stores and you from fake orders.

After booking you get your own tracking link, and it stays saved in the same browser even if you close it or refresh. From it you see the order status and call the store, and you can cancel while the console hasn't left the store.

Cash when the console reaches you or when you pick it up. There is no online or card payment. If you extend, the extra amount is also paid in cash to the store or the rider.

A regular booking runs from 1 to 7 days, and you can pick a start day up to two weeks ahead. Store offers in the app can be longer.

In the app: you can cancel until the console leaves the store — while the order is pending or confirmed. After that, contact the store or Customer Service from the order chat. From a website booking's tracking link: the same — while the console hasn't left the store.

There's no fee within 30 minutes of the due time. After that, the fee depends on how late you are and the daily price of your booking — the rule is shown before you confirm.

Yes, from the order page in the app, if the console is still available — up to 7 days in total. Offer bookings can't be extended.

No. Rentals cover the console and its accessories (like controllers) only — no game discs, codes or accounts with games.

No. If you allow it, stores are sorted by distance from you. Without it, you can still browse and filter by city.

For now, each account (or mobile number, for website bookings) can have one active booking at a time.

Anyone 18 or older in Egypt. The mobile number must be an Egyptian number.

When the store or rider confirms at handover that your details are correct and the Leletna team approves, your account becomes verified and your next orders go straight to the store. No photos or documents, and it is removed automatically if you change your name, number or address. If the details or address do not match at handover, the device may not be handed over and goes back to the store, with no charge to you.

Delivery from the app is currently available in specific areas and we are expanding step by step; if your address is outside them you will see it before booking. Pickup from the store is open to everyone. On the website, write your area and our team will tell you.

Fill in the "Register your store" form on this website and our team will contact you.